About Water Elixir
Japanese hydrating essence for dehydrated, tight, dry skin that won't stay moisturized.
This lightweight facial essence solves the problem when your moisturizer sits on top greasy but your skin still feels tight underneath.
Formulated with multi-weight hyaluronic acid, nano ceramides, and amino acids to restore your skin's moisture barrier and create deep hydration that lasts all day.
Made in Japan where essences (not toners) are the essential hydration step between cleansing and moisturizing.
Works for all skin types including sensitive, oily-dehydrated, mature, and reactive skin. Absorbs instantly, never sticky, fragrance-free, dermatologist-tested.
You put on moisturizer. An hour later, your face feels tight again.You add more. It sits on top of your skin, greasy and shiny, but somehow you still feel dry underneath.
You try a thicker cream. Same problem.
Here is a secret step only known in Japan. Essences. The step your moisturizer is missing.
Your moisturizer is like a lid. It's designed to seal moisture in.But if there's no moisture to seal in, it just sits on top of dry skin doing nothing.
Think of your skin like a dry sponge.
If you pour oil on a dry sponge, it slides right off. But if you wet the sponge first, then add the oil, everything absorbs and works together.
That's what's missing from your routine. The water.
Water Elixir is the water your skin needs before you apply anything else.It's not a moisturizer. It's not a serum. It's the hydration step that makes your moisturizer actually work.
When you use Water Elixir:
- Your skin drinks it up immediately (not greasy, not heavy)
- It feels soft and comfortable - not tight
- Your moisturizer absorbs instead of sitting on top
- You stay hydrated all day instead of feeling dry an hour later
It's the missing piece that makes everything else work.
It's simple:
- Wash your face
- Pat on 2-3 pumps of Water Elixir
- Wait 30 seconds (it absorbs fast)
- Apply Water Oil to lock it in.
- Apply Intense Barrier Cream or Water Balm (Or both)
That's it.
You'll feel the difference immediately - your skin will feel soft and calm instead of tight.
And for the first time, your moisturizer will actually sink in.
Most products you've tried are either:
- Moisturizers that try to seal in moisture that isn't there
- Serums that claim to hydrate but evaporate quickly
- Heavy creams that just sit on top feeling greasy
Water Elixir is different.
It actually puts water back into your skin, then your moisturizer seals it in.It's made with three different sizes of hyaluronic acid (the molecule that holds 1,000 times its weight in water) and glycerin.
The different sizes work at different depths in your skin, so you get real hydration that lasts - not just surface moisture that disappears.
Plus, it's made in Japan, where this kind of product (called an "essence") has been essential in skincare routines for decades.
Western skincare just skips this step entirely.
✓ Your face feels tight and dry no matter how much moisturizer you use
✓ Your moisturizer sits on top of your skin feeling greasy but you still feel dehydrated underneath
✓ Your makeup looks cakey or settles into dry patches
✓ Your skin feels worse in winter or air conditioning
✓ You're tired of buying more products that don't work
✓ You want something simple that actually makes a difference
Texture: Like water, but slightly thicker - absorbs in seconds
On your skin: Cooling, refreshing, instantly comfortable
After: Soft, hydrated, never sticky or greasy
Scent: Fragrance-free. (You may notice a faint, natural rose aroma from Rosa Damascena water, included to help calm inflammation.)
You will be addicted the moment you try it.
Right away:
- Your skin feels comfortable and soft - not tight
- Your moisturizer sinks in instead of sitting on top
- Your face looks calmer and less red
After a week:
- Your skin stays hydrated all day
- You're not constantly reapplying moisturizer
- Your makeup goes on smooth instead of cakey
After a month:
- Your skin looks plumper and healthier
- Less dryness, less flaking, less irritation
- You realize you don't need as many products anymore
In Japan, essences like this aren't a luxury - they're essential.
Japanese women have known for decades that you can't skip the hydration step.
Western skincare taught us to go from cleanser straight to moisturizer, and then wonder why nothing works.
Water Elixir is the step we've been missing all along.
Use it every day for a month.
If your skin doesn't feel better - softer, calmer, more comfortable - we'll refund you. No questions asked.
But here's what usually happens: You'll finish the bottle and panic a little when you realize you're running low.
Because you'll finally understand what your skin's been missing.
Water Elixir Skin Prep
- Unit price
- /per
★ MOST LOVED PRODUCT ★
Over 500,000 Bottles Sold!
⚠️ LOW STOCK ALERT: High demand - current inventory expected to sell out within 7 days
"The ONE product I panic about when it runs low" - Lisa A.
The missing step between cleansing and moisturizing.
This lightweight essence puts water back into dehydrated skin so your moisturizer can actually work.
Made in Japan with multi-weight hyaluronic acid that absorbs instantly and keeps your skin soft and hydrated all day.
Shipping Info
Shipping Cut-Off: Orders placed before 12 noon EST usually ship the same day, otherwise next business day.
Need Help? Contact us at support@soniaroselli.com
Adding product to your cart
About Water Elixir
Japanese hydrating essence for dehydrated, tight, dry skin that won't stay moisturized.
This lightweight facial essence solves the problem when your moisturizer sits on top greasy but your skin still feels tight underneath.
Formulated with multi-weight hyaluronic acid, nano ceramides, and amino acids to restore your skin's moisture barrier and create deep hydration that lasts all day.
Made in Japan where essences (not toners) are the essential hydration step between cleansing and moisturizing.
Works for all skin types including sensitive, oily-dehydrated, mature, and reactive skin. Absorbs instantly, never sticky, fragrance-free, dermatologist-tested.
You put on moisturizer. An hour later, your face feels tight again.You add more. It sits on top of your skin, greasy and shiny, but somehow you still feel dry underneath.
You try a thicker cream. Same problem.
Here is a secret step only known in Japan. Essences. The step your moisturizer is missing.
Your moisturizer is like a lid. It's designed to seal moisture in.But if there's no moisture to seal in, it just sits on top of dry skin doing nothing.
Think of your skin like a dry sponge.
If you pour oil on a dry sponge, it slides right off. But if you wet the sponge first, then add the oil, everything absorbs and works together.
That's what's missing from your routine. The water.
Water Elixir is the water your skin needs before you apply anything else.It's not a moisturizer. It's not a serum. It's the hydration step that makes your moisturizer actually work.
When you use Water Elixir:
- Your skin drinks it up immediately (not greasy, not heavy)
- It feels soft and comfortable - not tight
- Your moisturizer absorbs instead of sitting on top
- You stay hydrated all day instead of feeling dry an hour later
It's the missing piece that makes everything else work.
It's simple:
- Wash your face
- Pat on 2-3 pumps of Water Elixir
- Wait 30 seconds (it absorbs fast)
- Apply Water Oil to lock it in.
- Apply Intense Barrier Cream or Water Balm (Or both)
That's it.
You'll feel the difference immediately - your skin will feel soft and calm instead of tight.
And for the first time, your moisturizer will actually sink in.
Most products you've tried are either:
- Moisturizers that try to seal in moisture that isn't there
- Serums that claim to hydrate but evaporate quickly
- Heavy creams that just sit on top feeling greasy
Water Elixir is different.
It actually puts water back into your skin, then your moisturizer seals it in.It's made with three different sizes of hyaluronic acid (the molecule that holds 1,000 times its weight in water) and glycerin.
The different sizes work at different depths in your skin, so you get real hydration that lasts - not just surface moisture that disappears.
Plus, it's made in Japan, where this kind of product (called an "essence") has been essential in skincare routines for decades.
Western skincare just skips this step entirely.
✓ Your face feels tight and dry no matter how much moisturizer you use
✓ Your moisturizer sits on top of your skin feeling greasy but you still feel dehydrated underneath
✓ Your makeup looks cakey or settles into dry patches
✓ Your skin feels worse in winter or air conditioning
✓ You're tired of buying more products that don't work
✓ You want something simple that actually makes a difference
Texture: Like water, but slightly thicker - absorbs in seconds
On your skin: Cooling, refreshing, instantly comfortable
After: Soft, hydrated, never sticky or greasy
Scent: Fragrance-free. (You may notice a faint, natural rose aroma from Rosa Damascena water, included to help calm inflammation.)
You will be addicted the moment you try it.
Right away:
- Your skin feels comfortable and soft - not tight
- Your moisturizer sinks in instead of sitting on top
- Your face looks calmer and less red
After a week:
- Your skin stays hydrated all day
- You're not constantly reapplying moisturizer
- Your makeup goes on smooth instead of cakey
After a month:
- Your skin looks plumper and healthier
- Less dryness, less flaking, less irritation
- You realize you don't need as many products anymore
In Japan, essences like this aren't a luxury - they're essential.
Japanese women have known for decades that you can't skip the hydration step.
Western skincare taught us to go from cleanser straight to moisturizer, and then wonder why nothing works.
Water Elixir is the step we've been missing all along.
Use it every day for a month.
If your skin doesn't feel better - softer, calmer, more comfortable - we'll refund you. No questions asked.
But here's what usually happens: You'll finish the bottle and panic a little when you realize you're running low.
Because you'll finally understand what your skin's been missing.
WATER ELIXIR IN ACTION
CALM YOUR SKIN WITH WATER ELIXIR
YOUR REDNESS SOLUTION
Frustrated with sensitive, dry, and irritated skin?That's why we made Water Elixir, straight from Japan. With nano ceramides, superoxide dismutase, and a powerful mix of natural ingredients, it rebuilds your skin's barrier, calming redness and irritation fast.
"I love this so much! It feels refreshing and has helped my rosacea!"– Donita
"This product is my new favorite moisturizer! After just two weeks, my super dry skin transformed and now feels incredibly hydrated. I feel like I look 10 years younger."–Taylor
"I discovered Water Elixir after a pro makeup artist used it on my skin, and I glowed for days. It calms my rosacea immensely. Great to use daily and before applying makeup."– Sergi R.
"This product is remarkable for my older skin, absorbing beautifully and reducing my redness. Love reapplying during the day for less visible wrinkles."– Lynne H.
"Ever since I added Water Elixir to my daily routine, my skin has felt incredibly hydrated and supple. It's like a drink of water for your face, leaving it glowing and flawless. I recommend it to everyone!"– Dami
Water Elixir FAQ
Water Elixir is a Japanese hydrating essence that puts water back into dehydrated skin. It's the step between cleansing and moisturizing that Western skincare routines skip. Think of it as the foundation that makes your moisturizer actually work - instead of your moisturizer sitting on top greasy while your skin still feels tight underneath. It uses multi-weight hyaluronic acid (three different molecular sizes) to hydrate your skin at different depths, plus nano ceramides and amino acids to restore your moisture barrier.
You apply it right after cleansing, and it absorbs in 30 seconds so your moisturizer can actually sink in and do its job.
An essence is a hydration product that's been essential in Japanese and Korean skincare for decades. It's lighter than a serum but more hydrating than a toner. Here's the difference:
- Toners remove things from your skin (residue, oil, dirt)
- Essences add hydration to your skin
- Serums target specific concerns (like dark spots or wrinkles)
- Moisturizers seal everything in
Western skincare taught us to skip the essence step and go straight from toner to moisturizer. That's why your moisturizer doesn't work - there's no water to seal in. Water Elixir fixes that.
Toners are designed to remove things from your skin - leftover makeup, oil, or to balance pH. Water Elixir does the opposite - it adds hydration to your skin.
If you're using toner and going straight to moisturizer, you're still missing the hydration layer. Water Elixir is that missing layer.
Many people use both: toner first (if they want), then Water Elixir, then moisturizer. But if you're only going to use one, use Water Elixir - it's the hydration your skin actually needs.
Most hyaluronic acid serums only use one molecular size (usually large), which sits on the surface and can actually pull moisture OUT of your skin if you don't seal it in properly.
Water Elixir uses three different sizes of hyaluronic acid:
- Large molecules for immediate surface hydration
- Medium molecules that penetrate mid-layer for sustained hydration
- Small molecules that reach deeper for long-term moisture retention
Plus, it contains Japanese hot spring water, nano ceramides, and amino acids that rebuild your moisture barrier - not just temporary hydration. It's a complete hydration system, not just one ingredient.
Yes! Water Elixir hydrates your skin, but you still need something to seal that hydration in. That's what your moisturizer does.
Think of it this way:
- Water Elixir = fills your skin with water
- Your moisturizer = keeps that water from escaping
Once you start using Water Elixir, your current moisturizer will actually work the way it's supposed to. Many people find they can even use less moisturizer because their skin is finally properly hydrated underneath.
No. Moisturizers are designed to create a protective layer on top of your skin. They seal moisture in, but they can't add water to dehydrated skin.
That's why your face feels tight even after you moisturize - you're sealing in dryness.
Water Elixir adds the water first, then your moisturizer keeps it there. They do two different jobs, and you need both.
Actually, the opposite. When your skin is dehydrated (lacking water), it overproduces oil to compensate. That's probably why you're oily in the first place. By giving your skin the water it's craving, it stops producing excess oil. You end up less shiny, not more.
Hundreds of people with oily skin have told us this was the game-changer they didn't know they needed. Their skin balanced out within a week.
No - and it's not supposed to be. Water Elixir provides hydration (water), but dry skin also needs oil and a moisturizer to seal everything in.
For very dry skin, the routine is:
- Water Elixir (hydration/water)
- Water Oil or a facial oil (lipids/oil)
- Water Balm or your regular moisturizer (seal it all in)
Water Elixir is the foundation, but you build on it. That said, once you start using it, you'll probably find your dry skin improves dramatically because you're finally giving it the water it needs before sealing.
This is actually perfect for sensitive skin.
Water Elixir has:
- No synthetic fragrance
- No essential oils
- No harsh ingredients
- No common irritants
- Dermatologist-tested
- pH-balanced
The very subtle rose scent comes from Rosa Centifolia (rose) water, which is actually calming - not added fragrance.
It's made for skin that reacts to everything. Many people with rosacea, eczema, and severely reactive skin use this daily with no issues.
Absolutely. Mature skin tends to be dehydrated because it produces less oil and holds less water as we age. That's why fine lines look deeper and your skin feels tight. Water Elixir restores that missing hydration, which makes skin look plumper and smoother.
Many women over 40 tell us this made a bigger difference than expensive anti-aging serums because it fixed the fundamental dehydration problem first.
Hydrated skin = fewer visible fine lines, better texture, healthier appearance.
Plus, when your skin is properly hydrated, your other anti-aging products (retinol, peptides, vitamin C) actually absorb and work better.
Yes - this is ideal for combination skin.
Combination skin is usually dehydrated everywhere, but your T-zone is producing extra oil to compensate while your cheeks show the dryness.
Water Elixir hydrates your entire face, which helps balance oil production in your T-zone while giving your dry cheeks the water they need.
Use it all over, then adjust your moisturizer - you might need less on your T-zone, more on your cheeks.
Water Elixir is non-comedogenic (won't clog pores) and very lightweight - it absorbs completely in 30 seconds.
Many people with acne-prone skin find this helps because:
- Dehydrated skin produces more oil, which can lead to breakouts
- When you're properly hydrated, your skin's barrier is stronger and less reactive
- It makes your other products work better without adding heaviness
That said, everyone's skin is different. We have a 30-day money-back guarantee if it doesn't work for you.
Morning routine:
- Cleanse
- Water Elixir (on slightly damp skin)
- Wrinkle Smoothing Peptide Eye Gel
- Any treatment serums (vitamin C, etc.)
- Water Balm
- SPF
Evening routine:
- Cleanse
- Exfoliate (only 2-3x per week)
- Water Elixir (on slightly damp skin)
- Wrinkle Smoothing Peptide Eye Gel
- Any treatment serums (retinol, etc.)
- Water Oil
- Intense Barrier Cream
- Water Balm (if you are severely dry or dehydrated)
Water Elixir always goes right after cleansing, on slightly damp skin.
After you wash your face, pat it mostly dry but leave it slightly damp. When you apply Water Elixir to damp skin, it pulls that water deeper into your skin along with the hyaluronic acid.
If you apply to completely dry skin, it still works, but you're not maximizing the hydration.
If your skin is too wet (dripping), it dilutes the product.
Perfect technique: Pat face mostly dry with towel → immediately apply 2-3 pumps of Water Elixir → wait 30 seconds → apply next product
2-3 pumps for your entire face and neck. That's it.
It feels like such a small amount, but it spreads easily and a little goes a long way.
One bottle lasts 60-90 days using it twice daily.
About 30 seconds. Water Elixir absorbs almost instantly.
You'll know it's ready when it feels slightly tacky (not wet). That tackiness is actually good - it helps your next product penetrate better.
Don't wait until it's completely dry - apply your moisturizer while it's still slightly tacky for best absorption.
Yes! Water Elixir actually makes those products work better.
The order is:
- Cleanse
- Water Elixir (hydration foundation)
- Your active treatment (retinol, vitamin C, acids, etc.)
Because Water Elixir hydrates your skin first, your actives penetrate better and you're less likely to experience irritation. Many people find they can finally tolerate retinol when they use Water Elixir first.
Yes, it's gentle enough for the eye area. Many people pat it around their eyes before using the Wrinkle Smoothing Peptide Eye Cream.
Just avoid getting it directly in your eyes (it won't hurt, but it might sting temporarily).
Immediately: Your skin will feel softer, calmer, less tight. Your moisturizer will sink in instead of sitting on top.
After 1 week: Your skin stays hydrated all day. Less dryness, less tightness. Your makeup goes on smoother.
After 2-4 weeks: Your skin looks plumper, smoother, healthier. Fine lines from dehydration are less visible. You might notice you're using less moisturizer because your skin is balanced.
After 2-3 months: You panic when you're running low because you can't imagine your routine without it anymore. (This is universal.)
Yes - this is exactly what Water Elixir fixes.
Your skin feels tight because your moisturizer is sealing in dryness. There's no water underneath to seal in.
Water Elixir puts the water back first, then your moisturizer keeps it there. You'll notice the difference immediately - your skin will stay comfortable all day instead of feeling tight an hour later.
If your fine lines are from dehydration (which many are), yes.
When skin is dehydrated, fine lines look deeper and more pronounced. Properly hydrated skin looks plumper and smoother, making those lines less visible.
This won't eliminate deep wrinkles - those need retinol, peptides, or professional treatments. But it will make your skin look healthier and your other anti-aging products work better.
Many women over 40 tell us this made a bigger visible difference than their expensive anti-aging serums because it fixed the dehydration problem first.
Absolutely. Dehydrated skin makes makeup look cakey, settle into dry patches, and separate throughout the day.
When you use Water Elixir before your moisturizer and makeup, your skin is properly hydrated underneath. Foundation glides on smoothly, doesn't settle into lines, and stays put all day.
Many makeup artists (including Sonia Roselli, who created this) use essences for this exact reason.
Yes. Dull skin is often dehydrated skin.
When your skin is properly hydrated:
- It reflects light better (looks more radiant)
- Texture is smoother
- Skin tone appears more even
- You look more "awake" and healthy
People often tell us their skin looks brighter and more "alive" within a week of using Water Elixir.
Very subtle natural rose scent that disappears within seconds. It's not perfumed or "rosy" - just a light, clean scent.
The scent comes from Rosa Centifolia (rose) water, which is actually a calming ingredient. It's not added fragrance.
If you're very sensitive to any scent at all, you might notice it briefly when you first apply it, but it doesn't linger.
Like water, but slightly thicker - almost like a very lightweight serum. It's not thick, not gel-like, not oily.
It spreads easily, absorbs in 30 seconds, and disappears completely. No stickiness, no residue, no shine.
Most people describe it as "refreshing" and "cooling" on the skin.
For about 30 seconds after application, it feels slightly tacky (not wet, not sticky - just slightly tacky). This is normal and actually good - it means it's working and helps your next product absorb better.
Once you apply your moisturizer over it, the tackiness disappears completely.
It's definitely not the sticky, unpleasant feeling you get from some hyaluronic acid serums.
60-90 days using it twice daily (morning and evening).
You only need 2-3 pumps per use, so a little goes a long way.
Cost per day: $0.72-$1.08
60ml (2.02 oz) in a recyclable glass bottle with an airless pump.
The pump keeps the formula fresh and makes it easy to dispense the right amount.
Japan. The formulation and manufacturing are both Japanese.
In Japan, essences like this have been essential in skincare routines for decades. We use Japanese precision manufacturing and high-quality ingredients.
Yes to both. No animal testing, no animal-derived ingredients.
If your hyaluronic acid serum isn't keeping your skin hydrated all day, then yes - you need this instead.
Most HA serums only use one molecular weight, which sits on the surface. Water Elixir uses three different weights plus ceramides and amino acids for complete hydration at multiple depths.
Try using Water Elixir for a week and see how your skin feels. Most people tell us their previous HA serum "didn't do anything" compared to this.
The Ordinary uses high-weight HA only, which sits on the surface and can actually pull moisture out of your skin if you don't seal it properly.
Water Elixir uses:
- Multi-weight HA (three sizes for different depths)
- Japanese hot spring water (mineral-rich and calming)
- Nano ceramides (barrier repair)
- Amino acids (natural moisturizing factors)
It's a complete hydration system made in Japan with precision manufacturing, not just one ingredient in a basic formula.
People who switched from The Ordinary tell us there's no comparison - Water Elixir actually keeps their skin hydrated all day.
We can't say it's "better," but here's the comparison:
SK-II Facial Treatment Essence: $185-280 for 5.4oz
Tatcha Dewy Skin Essence: $95 for 5oz
Water Elixir: $65 for 2oz
Water Elixir is:
- More affordable per ounce
- Made in Japan with better quality standards
- Multi-weight HA (many luxury essences only use one weight)
- Focused specifically on barrier hydration, not just fermented ingredients
Many people who've used luxury essences tell us Water Elixir works just better at a fraction of the price.
They do different jobs - ideally, you use both.
Water Elixir = Adds water/hydration to your skin
Water Balm = Daytime moisturizer, serum, and makeup primer all in one.
For most people, start with Water Elixir. It's the foundation. Once you've been using it for a week or two, add Water Oil if your skin still feels dry or damaged.
Get Water Elixir. It's the foundation that makes everything else work, including the moisturizer you already own.
You can use Water Elixir with your current moisturizer and see a huge difference. Then add other products later if you need them.
We stand behind every bottle.
Use Water Elixir consistently for 30 days.
If your skin doesn’t feel calmer, softer, and better hydrated, contact us — our 30-Day Satisfaction Guarantee means we’ll make it right.
No stress, no guilt, no complicated returns — just support for your skin journey.
Because those products couldn't work without this foundation.
It's like trying to paint a house without priming it first, or trying to build on sand instead of concrete. Your moisturizer, serums, and treatments can't work on dehydrated skin.
Water Elixir fixes the dehydration first. Then everything else you already own starts working the way it's supposed to.
Over 500,000 people have had this same realization. Most wish they'd found it years ago.
It's not water - it's a precisely formulated essence with multi-weight hyaluronic acid, nano ceramides, amino acids, and Japanese hot spring minerals, made with Japanese manufacturing guidelines.
But let's talk about cost:
- $65 per bottle
- Lasts 60-90 days
- $0.72-$1.08 per day
That's less than a coffee. And it makes every other product you own actually work, so you might spend less on new products trying to "fix" your skin.
Most people say this is the best $65 they've ever spent on skincare.
You're not changing your routine - you're adding one missing step.
You still use your same cleanser, same moisturizer, same everything else. You're just adding Water Elixir between cleansing and moisturizing.
If anything, this makes your routine simpler because your existing products finally work, so you stop buying new ones hoping they'll be different.
You'll notice. Within a day, your skin will start feeling tight again and your moisturizer will go back to sitting on top greasy.
That's when you realize this isn't just another product - it's the foundation everything else needs.
Most people say that once they've used it for a week, they can't imagine skipping it.
Orders placed by 12pm CST ship same day. Most orders arrive within 3-5 business days.
Free shipping on orders over $100.
Yes. Some restrictions apply. You can find full details in our shipping policies.
Yes - you'll receive a tracking number via email as soon as your order ships.
Email us at support@soniaroselli.com with a photo and we'll send a replacement immediately at no cost.
You save 5% on every order. Choose delivery every 60, 75, or 90 days.
Skip, pause, or cancel anytime - no commitments, no cancellation fees.
$61.75 per bottle (vs $65 one-time)
Yes, anytime. No commitments, no fees, no hoops to jump through.
Just email support@soniaroselli.com or manage it yourself in your account.
Because running out isn't an option once you know what properly hydrated skin feels like.
When your bottle starts running low, your skin reminds you immediately - it starts feeling tight again. Most people switch to subscription after their 2nd bottle because the panic of running out isn't worth saving $3.
Plus, you get free shipping and 5% off every order.
When your scheduled shipment is processed (every 60, 75, or 90 days - you choose).
You'll get an email reminder a few days before so there are no surprises.
Email us at support@soniaroselli.com
Response time: Under 4 hours on weekdays (usually much faster)
We'll help you figure out exactly what your skin needs. No pressure, no BS, just honest guidance.
We primarily handle customer service via email so we can give you thorough, thoughtful answers and you have everything in writing.
Email support@soniaroselli.com and we'll help you.