We only accept returns on products that are unopened within seven (7) days of receiving your order. Opened products are not eligible for a refund.

Pre-Orders
There are no refunds or exchanges on pre-order sales.

Damaged Items
For damaged items, please email support@soniaroselli.com within seven (7) days of receiving your order.

Please include images of your damaged item(s) along with your order number in your email for fastest service. There are no refunds on damages, but we will happily replace your items.

We make every effort to respond within 24-48 hours, depending on when your message arrives in our inbox