RETURN POLICY

Returns:

We only accept returns on products that are unopened within 7 days of receiving your order. 
There will be a 40% restocking fee for items that are returned. Opened products are not eligible for a refund.

Pre-Orders
There are no refunds or exchanges on pre-order sales. 

Damaged Items: 
For damages, please email beauty@soniaroselli.com within 3 days of receiving your order. 

Please include images of your damaged item(s) along with your order number in your email for fastest service.  

There are no refunds on damages, only replacements.

We will respond to your email request within 24-48 hours.