Intense Barrier Cream jar on bathroom counter

We accept returns of unopened products within seven (7) days of receiving your order.


There are no refunds or exchanges on pre-order sales.

Damaged Items

For damaged items, please email within seven (7) days of receiving your order.

Please include your order number in your email for fastest service. Additionally, pictures of your damaged items and how they were packaged help us with improving training and packaging for future orders. We will happily replace your items.

Incorrect Shipping Info

Items returned to sender at no fault of Sonia Roselli Beauty (ie: wrong address, package not picked up, duty unpaid, etc.) are subject to a 30% restocking fee and shipping will not be refunded.

We respond within 24 hours, depending on when your message arrives in our inbox.

Courses & Downloads

There are no refunds available for courses and digital downloads.